betjili 1 Privacy Policy
This document provides a full explanation of how your personal information is collected, stored, and protected at betjili 1.
This privacy policy ("Policy") applies to all users of betjili 1's website and related services. By using the services, you are considered to have accepted the terms of this Policy. This Policy is consistent with the Terms and Conditions and both documents are effective together.
Data Collection
1. What information we collect
betjili 1 collects various types of information from users as needed to operate its services. This information can broadly be divided into two categories — information you provide directly and information collected automatically.
1.1 Information you provide directly
Information you provide when registering an account or using the services includes:
- Full name and date of birth (for age verification — the service is only for persons aged 21 or above)
- Mobile number and email address
- Payment details such as bKash, Nagad, Rocket or Upay account numbers
- Password and security question answers
- Messages or complaints you send to customer support
1.2 Information collected automatically
The following information may be collected automatically while using the website:
- IP address and device type
- Browser type and operating system
- Pages visited, click patterns and session duration
- Session data collected through cookies and similar tracking technologies
- Login times, game history and transaction records
Use of Information
2. How collected information is used
betjili 1 uses collected information only for legitimate purposes. This information is essential for improving our service quality and maintaining security.
- Account management: For registration, login and identity verification.
- Financial transactions: To process deposits and withdrawals and to prevent fraud.
- Customer support: To answer your questions and resolve issues.
- Bonuses and promotions: To provide eligible offers and verify wagering requirements.
- Platform improvement: To analyse user experience and improve service quality.
- Legal obligations: To comply with applicable laws and address potential legal claims.
- Responsible gaming: To detect unusual behaviour and maintain the responsible gaming policy.
Third Parties
3. Sharing information and third parties
betjili 1 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:
3.1 Service providers
Minimum necessary information may be shared with trusted third parties for payment processing, technical infrastructure and customer support. These parties operate under betjili 1's instructions and may not use the information they receive for any other purpose.
3.2 Legal requirements
betjili 1 may be required to provide information in compliance with applicable law in response to a court order, government directive or lawful investigation.
3.3 Business transfers
In the event of a company merger, acquisition or asset transfer, user information may be transferred. In such cases, equivalent protections to those described in this Policy will be ensured.
Cookie Policy
4. Cookies and tracking technologies
Cookies and similar technologies are used on the betjili 1 website. Cookies are small text files stored in your browser.
4.1 Types of cookies
- Essential cookies: Required to maintain login sessions and for secure navigation.
- Analytical cookies: To review website traffic and user behaviour.
- Functional cookies: To remember your preferences such as language selection.
4.2 Cookie control
You can reject or delete cookies through your browser settings. However, disabling essential cookies may cause some website features to stop working.
Security Measures
5. Data protection and security
betjili 1 follows industry-standard technology and processes to keep your information secure.
- All connections are secured through SSL (Secure Sockets Layer) encryption.
- Payment information is stored in encrypted databases.
- OTP verification is in place for account access.
- Regular security audits are conducted at the server and network level.
- Data access is strictly limited — only authorised staff may view information for specified purposes.
However, no data transmission over the internet can be claimed to be entirely risk-free. Keeping your password confidential and notifying us immediately if you notice any suspicious activity is also important for your own security.
Data Retention
6. Data retention period
betjili 1 retains your information for as long as the purposes described in this Policy are being fulfilled or legal requirements remain in effect.
- Information on active accounts is retained for as long as the account remains open.
- Financial records and transaction history are retained for a period determined by applicable law even after an account is closed.
- Information required for fraud prevention and dispute resolution may be retained for an additional period.
Your Rights
7. User rights
As a user of betjili 1's services, you have the following rights over your own information:
7.1 Right to access information
You may at any time request a copy of the information betjili 1 holds about you. Please contact customer support for this.
7.2 Right to correct information
You have the right to request correction if any information in your account is incorrect or incomplete.
7.3 Right to delete information
In certain circumstances you may request deletion of your personal information. However, some information may need to be retained due to legal or contractual obligations.
7.4 Right to object to processing
You have the right to object to marketing communications or profiling. Any such communication will include the option to unsubscribe.
7.5 How to submit a request
To exercise any of the above rights, contact us via betjili 1's live chat or email. Upon receiving a request, we will take the necessary steps based on appropriate verification.
Protection of Minors
8. Protection of minors' information
betjili 1's services are strictly for persons aged 21 or above. We do not knowingly collect information from any minor. Age is verified at registration and no one under 21 is permitted to open an account. If we become aware that information from a minor has been collected inadvertently, we will take prompt steps to delete it.
International Data Transfers
9. International transfer of data
Where necessary for the operation of betjili 1, your information may be stored or processed on servers outside Bangladesh. In such cases, the protection standards described in this Policy will be maintained.
Policy Changes
10. Changes to the privacy policy
betjili 1 may update this privacy policy from time to time. When changes are made, the "Last updated" date at the top of the Policy will change. For significant changes, registered users will be notified by email or SMS. Continued use of the services after an update will be considered acceptance of the revised Policy.
Contact
11. Contact and complaints
If you have any questions, comments or complaints about this privacy policy, please contact our 24/7 customer support team. Support is available in both Bangla and English.
- Live chat: via the chat button at the bottom right of the website
- Email: [email protected]
To learn more about betjili 1, visit our About Us page, where you can get a clear picture of our operations and values.